EKTRON CASE STUDY

Having built a strong brand around state-of-the-art software for the Web, Ektron relies on MadCap Flare and MadCap Analyzer to deliver best-in-class product Help and documentation in print, on the Web, and on mobile devices. At the same time, this additional content is just a click away, making it easy to access at any time. At the time, Ektron had to contend with the inefficiencies of making its print documentation available as online Help, since this required copying and pasting the content into a second Web publishing tool. Madcap insider newsletter Sign Up. Hand-in-hand with streamlining its content delivery, Ektron also has focused on enhancing the user’s experience with its documentation. Get product-specific tips, insights and more with peer-to-peer support. Wondering how your existing investment can be leveraged?

Additionally, Ektron takes advantage of MadCap Analyzer, which provides insights into the structure of Flare-based content. Outmoded Book Paradigm In the past, Ektron relied on a well-known documentation tool that used a book and chapter paradigm. The experiences that you create will also become smarter over time, as the system learns from your visitors and decides which content to surface more often. Nashua, New Hampshire http: Upcoming Events View schedule. Forums Get product-specific tips, insights and more with peer-to-peer support. MadCap Software is committed to providing exceptional customer support to each and every customer.

Ektron also has exploited Flare’s drop-down feature to group discrete information subjects into parent topics that are compressed in an accordion fashion. Recognizing the need to modernize its content delivery, Ektron was attracted to the topic-based approach and single-source publishing of the MadCap Flare content authoring tool. No clutter, no confusion.

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ektron case study

You can sell across different markets and brands with a single catalog to maximize earning from cross merchandising. By using and further navigating this website you agree to the use casd cookies. Our services include product training, customer onboarding, etkron, technical writing services, translation and localization, and the MadCap Advanced Developer MAD Certification program.

Outmoded Book Paradigm In the past, Ektron relied on a well-known documentation tool that used a book and chapter paradigm.

Ektron Cuts Project File Size by 50% Using MadCap Flare

Free Industry Webinars View upcoming View archive. Download your products for re-installation using your license key. Hand-in-hand with streamlining its content delivery, Ektron also has focused on enhancing the user’s experience with its studh.

Stay Up to Date. Sign up for the MadCap Insider Newsletter. This website uses cookies. Free Trials Contact Us. Another feature that has streamlined Ektron’s authoring efforts is the ability to access the source view of Flare content via the XML editing feature.

Some 3, customers and 12, public-facing websites use its software, and Gartner Inc. Forums Get product-specific tips, insights and more with peer-to-peer support. Purchase a Single Inquiry Learn More. Recommended Books A shortlist of books written by industry experts.

Case Study: Creating landing pages on Ektron CMS

With our powerful personalization manager, you can tailor content for your visitors and present contextualized information that is relevant to their demographics, purchase history, interests and the ways in which they interact with your content.

Not only did this constrict the way information could be presented, it was also out of synch with the way Ektron’s customers wanted to obtain information.

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And you can automatically generate personalized product recommendations based on behavioral data, freeing ektrn from the need to build and maintain multiple rules.

ektron case study

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Ektron also cqse on MadCap Gold Support to help incorporate the documentation and online features that the company wants to bring to customers. Customer Downloads Download your products for re-installation using your license key.

Wondering how your existing investment can be leveraged?

Casf Flare separates content from style and provides functionality for customizing the look and feel, Ektron was able to replicate its corporate website look with its HTML5 and mobile Help.

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Design-ready templates for print, online, desktop and mobile content. Recently, Ektron has taken advantage of Flare’s ability to generate QR codes. You can also create and enrich new product ranges instantly and showcase your products through different experiences. Upcoming Events View schedule.

Rawlings May 18, Nashua, New Hampshire http: